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4 Strategies for Fostering 21st Century Listening, Speaking, and Thinking

Effective communication has proven to be a problem throughout recorded history.  For example, many years ago the United States experienced diplomatic problems with Panama about the Canal Zone, which resulted in civil disturbances and riots.  Just when it appeared that an agreement had been reached between the two countries, diplomacy again fell apart because each side differed as to the meaning of a single word (Monson, 2010).  This word was ‘negoicar.’

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